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THIS is Time Management… Try It, Dare You!!!

By Cameron on February 20, 2012 Time Management / 2 Comments

Time management means focusing your efforts to get more important things done, in less time. It’s as simple as that.

There are an infinite number of demands on your time and attention.  Many problems and tasks are new and can’t be planned.  Many are thrown at you urgently by co-workers. The opportunity to use your time effectively or ineffectively is huge.

Time management is a habit that begins with goal setting. Without setting goals, you are merely putting together lists of “stuff” on your plate at that point in time.

Your goals should be SMART:

· Shared

· Measurable

· Attainable

· Relevant

· Time-based
Before the start of each week, month, or quarter, write down all of the goals you want to achieve during that period of time.

Thirty minutes of focusing will allow you to really plan what goals you want to hit and how to hit them.

Always think in advance but be focused on NOW.

Years ago I heard a story about filling a jar with Rocks, Sand & Water.

If you took a large jar and filled it with LARGE ROCKS all the way to the top would it be full?

NO, you could then take a bunch of pebbles and pour them into the jar filling up all the space – then it would be full – right?

NO, you could then fill the entire jar with sand, filling all the spaces between the rocks and even the pebbles – then it would be full – wouldn’t it?

NOPE, only after you poured some water into the jar – filling all the spaces between the sand, pebbles, and rocks would the jar be full.

BUT- even then you could pour a bit more water into the jar allowing the meniscus to build and the water level would actually rise above the top.

This is the type of planning your need to do:

· Put the Rocks – important items, or A’s into your schedule in advance.

· Then add the next list of B’s.

· All the C’s and extra stuff that come along will get done, like they always do, but at least by starting with the largest priority items, you know they will get done.
Planning allows you to work on the high priority items BEFORE they get urgent and begin causing you stress. If you tried to put all the water, sand, pebbles and rocks into a jar in the reverse order it wouldn’t work – same with managing your time.

The hardest part of time management is sticking to your plan. The second hardest part is to know when to change part of the plan so that you can hit your goals.

Getting Started

Getting started with time management does require some planning, but once you familiarize yourself with the process, it will become second nature to you.

1. List activities

To get started, list everything that you have to do in the time frame for which you’re planning. Do a full brain dump. Don’t miss a thing.

2. Prioritize

After you’ve listed your activities, put a number beside each of the items (e.g., 1, 2, 3, and so on) on the page. You must number every single item!

Having a hard time figuring out priority? You may find Steven Covey’s Principle of Impact and Urgency helpful. Both are linked in deciding what needs to be done first.  Impact is assessed by asking yourself, “What will help the most towards my end goals?For example, if you’ve got a deadline looming, organizing your files isn’t going to take top priority.

Next, separate the activities into A’s & B’s.  A’s are considered to be those items which must get done today.  A’s are also usually reserved for items that will help you hit your goals.  B’s are for those items that should get done if possible. Once you’ve done this, order each A by importance, like this: A1, A2, and so on. Then repeat this process with the B’s.

Once you are done, start putting each of the activities into your calendar with specific times you’ll do them, for example:

10:00-11:00: Interview Customer Support Rep – (A1)

Remember, when you’re putting the A’s & then B’s into your calendar, be specific with times and leave time open for interruptions like emails and phone calls, because you will get them! You’ll need the buffer time to allow you to stay on track.

It’s hard to stick to the plan.  As humans, we’ve all caught ourselves working on low priority tasks such as cleaning out our desk drawers or checking email instead of working on critical projects.  The hardest part is sticking to the plan.

The second hardest part is knowing when to modify your plan. For example, maybe it’s more important to continue a call you’re doing that is an ‘A’ priority and run over time than to end on time to start a B priority item you’ve already scheduled.  A’s have priorities over B’s.  And lower numbers have priority over higher ones.

Remember: Plan your work and work your plan.  I find telling at least one other person what you are going to get done in a day will help you stay focused on doing it.

3. Review

Review your progress often, typically daily and weekly.  Are you hitting your goals?  Have all A priorities been complete? This is also the best time to transfer uncompleted B’s to a new day.

Finally, a bit of self-analysis: Did you take too long to do any tasks?  Why?  Were they worth doing?  Is there anything you can do to better manage your time tomorrow?

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How to Be An Expert Recruiter/Interviewer

By Cameron on February 16, 2012 Interviewing / 1 Comment

So, you want to be an expert recruiter ?  You want to get strong at interviewing ?

In all likelihood, this will never happen.  MOST CEOs and Entrepreneurs have far too many things on their plate to get good at this.  I’m not talking about being competent, I’m talking about being awesome at it.

As Malcom Gladwell says in his book Outliers, it takes 10,000 hours to become an expert at something.  Let’s say he’s exaggerating, let’s say it only takes you 1,000 hours, or even 100 hours, are you really prepared to put that much effort into getting great at interviewing & recruiting, if you’re not – then it’s easy – outsource it to the professionals.  Especially when it comes to key hires.

I’ve personally spent close to a thousand hours interviewing and working on my interview skills.  I can stack up with the top 2%.  That’s why I finally decided that instead of simply training CEOs on how to recruit and interview their key hires, I’d source 2 TOP Recruiting companies who could do it for them- for the key hires at least.

I’ve found two:

-one focuses only on C-Level roles where the total comp is $300,000 or higher.

-the second focuses on VP, Director, and C-Level where the comp is $150-$250k.

It you’re interested in having them do retained searches for you, drop me an email, let me know what you’re hiring, comp etc., and I’ll happily intro you.

OR, spend a thousand hours, and perfect your recruiting & interviewing skills, and do it yourself… ;)

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What To Do During A Crisis Of Meaning

By Cameron on February 05, 2012 Emotional Roller Coaster / 3 Comments

This is a scary stage in your company that comes after Informed Pessimism, and can feel like you’re standing on the edge of a building needing to jump.  It will feel like all the odds are stacked against you and that everything is going wrong.  It will be hard to get out of bed in the morning.  Sleeping at night will be close to impossible due to worries and fear.  You’ll feel like you’re paralyzed and can do little more than perhaps clean your filing cabinet drawers successfully.

You definitely do NOT want to be talking to the media, potential employees or having team meetings when you’re feeling like this.

When you start feeling yourself sliding into this Crisis of Meaning stage, you really do have to reach out for help.   Don’t wait until you’re out on a ledge to call from your cell phone and say, “Hi, I’m getting ready to jump.  Can you help me?”  They won’t get to you in time!

We all need to really understand the feelings that we’re having as we move down the roller coaster. For women entrepreneurs, this can be a little easier since they know how to tap into that emotional intelligence and intuition from years of practice, and frankly, it’s more socially acceptable for them to do this. They’re also more likely to talk to others about their feelings, whereas we guys tend to think through stuff silently from our little caves. The bottom line? We all need to listen to our bodies and brains more because they actually send out these chemical responses within our body for a reason.

That anxious feeling in your gut is a chemical reaction that your brain is triggering. Realize that your body is saying, “Slow down.” This is the time to call on your friends, business advisers, banker, accountant, and call on people you went to school with –anyone who can lend an ear—and ask them for guidance. Call on organizations like EO or YPO, and say, “I’m feeling stressed, worried and nervous. I’m not sure what to do or where to turn next. Help!”

And don’t feel ashamed of it because every single business owner goes through this stuff.

When you’re at this stage you should do things like:

· Clean your filing cabinet drawers – seriously.  Doing a few little things can often perk people up.

· Reach out to your support groups like friends, family, your church, groups like the Entrepreneurs Organization or similar ones and ask them for help, advice or to just lend an ear.

· Try to set your TOP 5 daily and only work on the most important items each day.

· Write lists – lists about your strengths, lists about what you love – make lists that when you re-read them will help re-build your  confidence.

· Go to the movies. Just a complete distraction.  Two hours of escapism.

· Read an inspirational (NOT an instructional) book.

You should avoid doing things like:

· Don’t talk to people that are depressed or negative.

· Don’t turn to vices: porn, liquor and drugs will destroy you.

· Don’t think that you can “handle it” on your own.  You can’t.

Make sure you have the mental capacity, supportive people, time and resources to get you through rough patches.

And remember:  THIS TOO SHALL PASS.

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Truth about Strong Companies and Rich Clients

By Cameron on February 01, 2012 Marketing / 5 Comments

This rings true even in recessions.  That’s where the old adage ‘cash is king’ in a recessionary market comes from.  Many companies saw the recession coming and moved into cash.  They were waiting for deals. They’ve been waiting for the market to turn. They’re also waiting to buy from you. Sell to them. They’ve got money – some of it could be yours.

So, how do you get some of that money? A story first…

Years ago, one of my sales teams was working with a large client called Public Storage.  We were doing about $180,000 a year in business with them.  When we asked them how much total spending they did with us and competitors of ours, they said they’d have to check.  The following week they came back and said overall, company wide, they spent about two million dollars.  Wowand we were only getting nine percent of that! Imagine how the conversation changed at that point to, “How can we get more of your business? What do you need to see from us to spend fifty percent of that figure with us?” We knew they had the money because they told us they were spending it! Now we just needed to work closely with them to have them spend it with us instead of our competitors.

Figure out which of your clients or prospects are doing well. Do your research and really focus on them, and you’ll land them without any problem.  Ask your clients how much of their current business you are currently getting.  Spending time with your top clients to increase revenues is easier than finding new ones.  They’ve got money – some of it could be yours.

Any stories to share ?

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Brand Everything

By Cameron on January 26, 2012 Culture / 1 Comment

Uranus

Give your meeting rooms names. Our offices at Ubarter.com had boardrooms named after the planets.

The boardroom furthest from the CEO’s office was called Pluto (the planet furthest from the sun).  Guests would always chuckle when they were told the meeting would be held in a room called Neptune.

If possible, engage all your employees in the naming process. Don’t just slap a name on a boardroom without any employee input. Culture should flow from the inside out, not the other way around. And yes, it always got a huge laugh when someone asked where the CEO Dwayne was, and the reply was ‘he’s in Uranus’.

And put up huge positive sayings in vinyl letters or on canvasses you design. Pick words or sayings that add value and mean something to your staff, not lame, obscure quotes that don’t have any relevance to your team. This might not be possible right away, but as you cultivate real work culture, it’ll be a lot easier to speak the language of your employees.

One example is have a ‘Can You Imagine?’ wall – where employees, customers and suppliers can put up great ideas.  Big, crazy, audacious ideas that provoke thinking. Make sure they align with company values, but be open to Also include goals and core values on the wall, that way no one will ever forget their purpose.

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Focus – India Style

By Cameron on January 20, 2012 Focus / 7 Comments

I’ve just wrapped up a 7 city speaking tour with EO & YPO in India.  Crazy schedule to hit this 7 cities between Jan 8-19th – but we pulled it off.

Too many business lessons to cover in just one post, however, one that jumped out at me in every city was that Indian entrepreneurs focus differently.  They almost never own or run just one company, they all seemed to run between 4-7 companies each.

They see running multiple companies as diversifying, and hedging their risk.  They don’t build companies for the purpose of selling them, they build them to give themselves cash flow for better lives, and to re-invest in other business ventures.

Prior to coming to India, I’d have pushed entrepreneurs hard to only run one company at a time.  Now, I truly see the value in running multiple companies at once.  However, to do it right, Indian entrepreneurs put solid CEOs or Presidents in place to run each of their companies.  They don’t micro manage them.  And they don’t stay overly involved in each of them.  They build them up, one at a time, then like children they set them free a little bit at a time, allowing each company to grow up and spin off it’s own rewards.

Focus on growing your leadership teams, and you could own multiple companies at once too…

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What Changes in Biz Do You Want to See in 2012

By Cameron on January 01, 2012 Just Start / 3 Comments

I’ve been thinking a lot lately about all the CEOs I interact with in my speaking, coaching and mentoring roles.  Most of them are awesome.  In fact, all of them are awesome at times, but like me, they miss on occasion too and have areas to improve on.  There are a few areas I’d like each of them to work on during 2012.

However, instead of worrying about where I’d like them to improve, I thought I’d focus on my areas to work on instead.

Here are the TOP 5 areas I’ll work on in 2012:

1) I will not get as defensive when I hear things about me or my business.

2) I will focus more intently during my coaching and mentoring calls.

3) I will take better notes during coaching calls, so I can follow up tighter and hold the CEOs more accountable to do what they said they’d do.

4) I’m going to tell my coaching clients exactly what I think they should do.  And I’m going to keep pushing them to make the hard decisions they need to make.

5) I’m going to laugh more and have more fun.  And I’m going to take more time off too.

Hope about you ?  Where are you going to improve business wise during 2012 ?

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Building a Culture of Entrepreneurship

By Cameron on December 23, 2011 Culture / 1 Comment

If you are building an entrepreneurial company, you need to build an entrepreneurial culture to go with it.

One way to create a culture of entrepreneurship is to treat all the employees as co-owners.  Let them learn all the parts of a company and how it really runs.  Share some of the profits of the company with all employees. Give them the same level or responsibility and accountability that the owner has, too. Everyone will begin to be excited about growth.  Everyone will start to treat the company like they own it.

In 1986, when I was running one of my first companies, I came home from work one day and started to get upset, and my dad said, “What’s wrong?”  And I said, “All of my employees (who were also my friends) are starting to hate me.”  And he said, “Why are they hating you?”  And I said, “Well, they think I’m making too much profit.”  And he said, “Why do they think that?”  And I said, “Well we have these sales targets every month and we go chasing after these revenue goals, and I think they feel that that’s how much money I’m putting in my pocket.”  And he said, “Well don’t you show them your expenses?”  And I said, “No. If I showed them my expenses they’d know how much profit I’m making!”  He said, “Well they think you’re making more than you are.  So show them your expenses as well. Besides you aren’t making any profit yet so what can it hurt?”

I listened to my dad.

Right away, my employees started to see the business differently.  They no longer felt like I was taking advantage of them.  In fact, they were rather nervous that they might be out of jobs if the company didn’t start making more money fast. That impacted profitability and was tied to that cultural aspect of being an entrepreneurial company.

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ONLY 2 Spots Left…

By Cameron on December 17, 2011 Uncategorized / No Comments

This is the third year where I’m selling 5 advertising spots on my laptop to 5 great brands (3 are already taken, only 2 left).

The 1st brand to grab a spot was Marquis Wine Cellars they have an awesome online ordering area, and free deliver for Vancouver customers too.  No more dreaded trips to the faceless liquor stores, endless isles of wine, mediocre service and never ending shelf tags claiming to profess the fountain of youth and 92 points for $20.00.  Marquis has AWESOME wines from around the world – I know – I drink a lot of them, and I get all my wine from Marquis as well.

The 2nd brand to grab a spot is CPUsage.  CPUsage harnesses the unused processing power of idle computers, using them to deliver an Infrastructure-as-a-Service for high throughput and high performance computing.  CPUsage compensates computer owners for their unused processing power through a point based reward system. Points can be redeemed for gift cards and other items in an online store.  Their customers use CPUsage for tasks such as web crawling, video transcoding, scientific analysis, or other transient workloads.

The 3rd is Nita Lake Lodge, advertising for a second year in a row, Whistler’s most exclusive luxury boutique hotel has perhaps the most privileged location of all Whistler luxury accommodations. Overlooking Nita Lake just steps from the base of Whistler Mountain, and with incredible food, luxury comes naturally at the Nita Lake Lodge.

***

If you want your company name & logo in front of thousands of entrepreneurs and business people throughout North America and occasionally globally along with these two early adopters this year, you gotta move fast.

Only 2 spots left.

I’ll be speaking at dozens of conferences again, flying business class on flights, and spending time in airport business lounges.  My MacBook Pro is with me and pretty much always out and being used.  I take it out in all my meetings regardless of who I’m working with.

And I’m also planning to post about it the companies sponsoring my laptop on my Blog, Twitter, FaceBook & LinkedIn.

If you sponsor my Laptop for 2012, your logo will be seen by tens of thousands of influential business people & CEOs.

You also get to write a guest blog post that highlights your company’s services.

The price for a spot is $2,500. That comes out to about $200 a month, or $50 a week. Your company logo will stay on my laptop all year, and you’ll “own” that piece of real estate on my laptop case.

If anyone asks about your sticker, I’ll send him or her to whatever website/email address you want. Want in? Email me – Cameron at BackPocketCOO dot com

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How Are Baby Boomers Doing At Work?

By Cameron on December 15, 2011 People / 1 Comment

There has been lots of talk over the last ten years about Gen Y in the workplace.  Lots of complaints etc., but Gen Y sure seems to be coming up to stride now…

I’m curious though, what do you think about Baby Boomers.  How are they doing at work ?  Love your thoughts on how they are doing, and where they need to improve…

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