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Free PR

Wear Your Company

Posted by Cameron on April 27, 2010
Marketing / 2 Comments

People won’t think to use your product or service if they don’t know your brand.

Since you have to wear clothes, why not put them to work marketing your product or service? It’s an easy win for your company, and in some instances, such as networking events and conferences corporate clothing will help you stand out in a sea of suits.

Every time I wear branded clothing, someone comments and asks me about my company.

Even as far back as College Pro Painters, our painters wore shirts emblazoned with our logo, so that while they were up on ladders people would see our brand. This also proves helpful when recruiting for new employees: one summer I had my painters wear their painting shirts with huge logos to the university pub.  I bribed them with free beer to do it, and needless to say, it helped me find new painters every time.

While building 1-800-GOT-JUNK?, I would place my branded jacket on the outside of chairs so it would be seen while I was sitting down. On planes, I’d fold it in such a way that the logo stood out even when placed in overhead bins. I was relentlessly getting my name out to prospects.  I even made license plates with my company name on it for two companies I built.  At conferences of sometimes 2,000 people there were four of us in 1-800-GOT-JUNK? fleeces with huge logos on our backs. People thought there were at least 20 of us walking around because they saw our logos so often in the middle of all the suits.

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Go Ahead – Promote Your Blog Here…

Posted by Cameron on March 08, 2010
Free PR, Marketing / 52 Comments

I’d love to say that I was chilling out at Whistler and I came up with this brilliant idea to let you promote your blog here, but I cannot take credit.

I learned about this idea from a great friend Gini Dietrich of The Fight Against Destructive Spin.

Turns out she learned about it a couple of weeks ago, from Toronto HAPPO champion, Danny Brown, invited his blog readers to pimp their blogs in the comments of his blog. You should go check it out – An Invite to Pimp Your Blog

So, you can do the same here. Let’s see what kinds of blogs you have and let’s see if we can find you some new readers.

Please include the following:

1. The blog’s name and link

2. A one sentence description about why someone should read your blog.

3. Your full name

4. Your Twitter handle (if you have one)

As an alternative, if you don’t have a blog, give us one blog post you’d like me to write about in the comments.

Go ahead! Promote your blog here

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Step 3 in Landing Free PR

Posted by Cameron on January 27, 2010
Free PR / 3 Comments

Tyler Wright PR Guru

Tyler Wright PR Guru

Step 3.  Pick Up The Phone

My most successful pitches with the media have come from using the good old telephone, not by sending them an email! Step 3 in landing Free PR is from picking up the phone.

Every writer wakes up every day, goes to their office, sits down at their desk, stares at their computer and thinks, “What the hell am I going to write about today?”.

They’re not looking at their email. They’re sitting trying to get inspired to write about something.

When the phone rings, they’ll answer it.

Now, when editors go to their offices, they sit in front of a heaping stack of press releases.  The releases came in over the newswire, over email, and over fax, and guess what the editor does for the first two hours every day? He or she rejects almost all of those press releases.

Given a choice, would you call the editor who says “no” all day, or the writer who is just waiting for inspiration? You call the writer, of course!

That’s why I’ve always treated PR like a sales role–it involves picking up the phone and selling the writer to your story.

Everyone else in PR is busy pitching to a grouchy editor with a penchant for saying “no,” while you’re going right to the content producer—the writer.

There’s no competition!

So switch your focus to the writers and:
·      Know your angle

·      Know your target
·      Pick up the phone

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Step 2 In Landing Free PR

Posted by Cameron on January 18, 2010
Free PR / No Comments

Know Your Target to Land Free Media Coverage

Know Your Target to Land Free Media Coverage

Step 2.  Know Your Target

Every media outlet targets different types of readers or viewers.  When you’re pitching your stories to writers, keep their audience in mind and ask yourself these questions:

  • Why will their audience care?
  • Why will your story help their audience purchase the magazine or tell people about the show they watched? Will it help them sell more advertising?

Bloomberg typically covers financial news about publicly traded companies.  If you already know that, and you’re pitching Bloomberg, make sure you’re not a privately held company.

Oprah typically has emotional, heart-rending stories. Don’t try to sell her producers anything but stories that fit this description.

Even in your city, different newspapers may lean further to the left or right in their coverage. Be aware of that before pitching anyone who works at these publications.  Keep this in mind to land free media coverage.

Forbes typically covers bigger businesses like Apple & Starbucks. You might want to re-think trying to sell a reporter on covering your small business. Inc., on the other hand, covers start-ups.  If you have a small business, consider this a green light to pitch stories about why yours is so unique. Their readers just might care.  Free media coverage will be yours for the taking if you follow this step.

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Step 1 To Landing Free PR

Posted by Cameron on December 16, 2009
Free PR / No Comments

Know Your Angle To Land Free Press

Know Your Angle To Land Free Press


Step
1: Know Your Angle

There are some important questions to ask yourself in order to determine your angle: What is your story idea, and how will you pitch it to writers?

When you started your business and tried to explain it to your spouse, your banker, or your parents, you probably told them a story about how your great idea came about. Those stories–whatever you were saying to them to convince them about your great idea–consisted of three or four angles that make your business stand out.

·      “I’m going to be successful because I’m a female entrepreneur.”

·      “I’m married and I run this company with my spouse.”

·      “I’m going to become successful because I quit my job to do this.”

·      “I dropped out of school to pursue this business idea.”

Any of those explanations is a potential story.  When you read through newspapers and magazines from now on, be certain to read with two different “lenses”: one that reads for enjoyment, and one that identifies potential angles that reporters use to create interesting stories. By engaging yourself in this way, you’ll start to see potential angles everywhere.

Potential angles could include:

·      Your sales approach or strategy

·      Your advertising and marketing methods

·      The systems you use to run your business

·      Your product’s features

·      How you use IT to run your business

·      Your personal entrepreneur story

·      Lessons from the edge when you almost lost your company

·      Charity projects or efforts to give back to your community

·      Stories about how you created your signature corporate culture

·      Strategic alliances you’ve established

·      Stories about specific employees

I‘ll be posting a worksheet with more specifics soon. Subscribe to my RSS feed or follow me on Twitter to get notified when I do.

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Zappos Gets Culture

Posted by Cameron on December 01, 2009
Culture, Free PR, People / 1 Comment
Zappos Gets Culture

Zappos Gets Culture

This post is from a guest blog post I wrote last week for McNeill Nakamoto a great Vancouver recruiting firm.  Jessica Rozitis kindly let me re-run it here.

In October, I had the opportunity to visit the current cultural buzz factory ‘Zappos’ the billion dollar online shoe store.

I got a unique opportunity to have dinner with their CEO Tony Hsieh & their COO Alfred Lin.  The following day which was Saturday they set up a 90 minute exclusive tour for 12 of us followed by an additional 90 minute  behind the scenes Q&A session where they really opened up to us.

To start with – I was intrigued and a little bit cynical.  Where they REALLY as good as all this press was saying ?

I’d been the Chief Operating Officer for 1-800-GOT-JUNK? during the heyday of the companies growth and cultural buzz.  During the midst of my tenure I was lucky to be there when we ranked #1 Company to Work For in BC two years in a row by BC Business Magazine and then ranked #2 in all of Canada to Work For.  I knew how the whole culture thing worked.  I saw how we cranked it up – and I saw it go up and down at various points during our growth.  We were having tours & Q&A’s of our company every Friday during those days too.  Were they really this good ? What did they do differently ?

I’d also helped build a couple other companies over the years with awesome cultures. College Pro Painters was where I cut my teeth with culture, and Ubarter.com was where I had fun trying it the dotcom way.  1-800- GOT-JUNK? was where we nailed it.

So with Zappos, I just wanted to see if they were REALLY as good as all their press said (and I’ve had lots of experience getting Free PR too)…..

Here is what I learned at Zappos.  I wouldn’t say I was blown away – I wasn’t – but it was damn good and I learned.  I was and still am in awe of HOW DEEPLY rooted their CEO & COO both live the core values that eminate throughout the company.  I have to go back on a weekday now too – to be fair – in an office that seats 700 people only about 20 were milling about.  My bet is the energy is mind blowing when they bring me back.

Key Points I saw and learned:

—First 10 hires are the most important people to ever hire.  They hire everyone else and they set the direction of the company culturally.

—Core values first…Make all your decisions based on them.  They asked employees what the core values should be and they call each other on them daily.

—They grade employees on how they are living the core values in all roles, two times a year.

—They bring job candidates from the airport in a shuttle. And after they drop off the candidate they ask the driver for his thoughts on the candidates fit culturally – the interview starts at the airport.

—To figure out your company core values they really pushed to have us ask ourselves what are our own personal core values….the company values come out of those.

—Core values should be short phrases not just single words like “passion”

—They tell the employees that they are responsible for care taking the core values.

—Culture is like what makes a flock of birds work with out leaders as they all fly and turn as a group. It’s their cultural DNA.

—As their CEO Tony said – if you don’t fire people for not following core values they become a meaningless plaque on the wall (the values – not the people) ;)

—In 2003 they decided they wanted to be about customer service. So they cut a profitable model of drop shipping to REALLY focus on Customer Experience – and um – it’s working.

—Most important thing they’ve done is exceed expectations.

—Every year they print and give out a Culture Book (I got copies of 2008 & 2009) and it is only edited for grammar and spelling.

—Tony is obsessed with Happiness  – and suggests we all read the “Happiness Hypothesis”

—I think their quirky decorating of all workstations is a little bit too cluttered, dusty, and could use a few days of junk removal – but if that’s the only negative I found then even a guy with all my A.D.D. could turn a blind eye.

These guys GET Culture.  I only wish I could buy shares in the company.  Too bad Amazon bought the whole company for over $900 Million a few months ago.

Cameron Herold, BackPocket COO at Zappos

Cameron Herold, BackPocket COO at Zappos

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What Department Is PR In?

Posted by Cameron on November 19, 2009
Free PR / No Comments

There is a popular misconception that PR should be considered a part of the marketing department. Believing that story is a big mistake. Public relations, in the way that I’ve been doing it for 22 years, is a sales role and you need to treat it accordingly.  Typically, marketing & communications people are not wired the same way as sales people…and it takes the mindset of a salesperson to excel at PR.

If PR is a part of sales, then the good ideas that you give to the content producers are freebies (a popular sales tool). People may love free stuff, but nobody likes a gift with a really long instruction manual; which is why writers don’t like receiving press releases or being assigned to a story.  Rather, they love to be inspired and write about something they relate to.

With my system, you can have the media on your side, happily furthering your campaign. Remember: writers, photographers and other media professionals are always looking for the next great “cover” shot.  Give them one and they’ll be thanking you.

Over the next three posts I will explain how to find the ideal angle for your story, select the right publications, and start a dialogue with the right people.

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