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Delivery: All goods are sent
via Canada Post and are dispatched within 5 working days of
receiving the order.
the goods are required urgently please contact us by phone
604-736-2876 or email email@example.com
and we will endeavour to get the goods to you at the earliest
Overseas customers - All DVD
are in NTSC format and prices in the DVD catalogue are quoted
in USD as indicated on the store page.
If you require any of these
DVDs in PAL format please contact us for a special quote,
as a special transfer fee may apply.
Payment for overseas sales
can only be accepted by credit card in USD (Visa, Mastercard) or direct deposit into a nominated bank
account. Please contact BackPocket COO for bank account details.
If the DVDs are not suitable
for your needs they must be returned within 14 days in "as
new" condition of being dispatched. There may be a charge
applied for late returns or goods not returned in "as
Returns and Refunds
Goods are dispatched under
the condition that you or your organisation pay for the return
postage charges should you decide within 14 days of dispatching
the goods that they are not suitable for your needs.
If the goods have been paid
for in advance then a refund cheque will be issued immediately
on receipt of the returned goods. Or if you prefer, a credit
note can be raised for you to spend on any of our other products.
care is taken when the goods are dispatched that are in perfect
condition. If you received faulty goods please inform us immediately
by phone 604-736-2876 or email firstname.lastname@example.org.
Any faulty goods will be replaced immediately on receipt of
the faulty product
The DVDs and any accompanying
materials listed on this website are designed to be used as
an initial reference only. They are not intended to be a comprehensive
guide, or to apply in all situations. BackPocket COO accepts
no responsibility for any loss or damage incurred as a result
of anyone relying on these or any accompanying materials.
BackPocket COO endeavours
to ensure that information appearing in this site is correct
at the time of collation, but accepts no responsibility for
any mistakes, inaccuracies or mis-descriptions, whether by
inclusion or omission and whether negligent or otherwise.
Prices, details and products shown are subject to change without
Backpocket COO 2010